D1 - Manage follow-up items
All team members should be continuously looking for issues, risks, changes, and improvement ideas.
Creator Hat
Are there any new issues, risks, or improvement ideas for the project output?
Investor Hat
Are there any new business issues, risks, or changes?
User Hat
Are there any new issues, risks, or changes related to end users or the customer?
Project Manager Hat
Are there any new issues, risks, or improvement ideas related to the way we work?
Are we all actively identifying new risks, issues, and improvement ideas?
This information should be captured by adding new follow-up cards onto the Integrated Project Board, or adding comments to existing cards.
Project Manager Hat
Are we properly following up on the identified issues and risks?
To make sure nothing is neglected, a person should be assigned to each card on the Integrated Project Board as its custodian. The custodians follow up on those cards and update them. When a card is completed or canceled, they add the new information to the card and move it to the “to-review” column of the board. Then, the whole team or a subset of it reviews the card before moving it to the “closed” column.
Project Manager Hat
Are the documents clear and easy to understand?