D2 - Close completed deliverables
Custodians add comments to their deliverable cards on the Integrated Project Board, and eventually, move them to the “to-review” column when they are completed. Then, it’s time to make sure each deliverable is really complete before moving it to the “closed” column, because we can only reduce risks and create a comfortable environment if what we call complete is really so, and we’re sure that not many of them will require extra work in the future.
Creator Hat
Is creating the deliverable really completed?
Investor Hat
Is the deliverable compatible with our goals?
User Hat
Is the deliverable compatible with user needs and expectations?
When it’s agreed that everything is fine with the deliverable, it should be moved to the “closed” column.
If the project has an internal or external customer, it’s a good idea to show them the completed deliverables for feedback and an unofficial, preliminary approval. This will make Project Closure a lot easier and reduces the risk of rework.
Project Manager Hat
Are we working on too many deliverables at the same time?
Having too many in-progress deliverables increases the risk of rework. Instead, we should focus on completing deliverables before moving on to new ones. The Project Manager hat is responsible for encouraging everyone to do so.
Don’t forget the usual concern:
Project Manager Hat
Are the documents clear and easy to understand?